Wonderful water experiences with the premium brand hansgrohe.
Life is waterful.
Why do so many customers all around the world love hansgrohe? Because the brand enables them to enjoy wonderful water experiences, conserve valuable resources and fulfil their every design dream. But what makes hansgrohe special, how do we define ‘premium quality’ and how do we take responsibility? Discover the answers to all of these questions here. We are also brimming with new products and ideas.
What do we mean by ‘premium’?
Brand quality – first rate without compromise
When it comes to materials, design, function and sustainability, our customers can expect the highest quality. After all, they see and use their bathroom products every single day. As such, these should always look great, be easy to use and conserve resources. We therefore always involve both consumers and installers when testing our concepts, prototypes and products. We promise that anyone who chooses hansgrohe will receive durable brand quality.
Service quality – top-notch every time
The hansgrohe customer service team offers customers professional information and advice on all matters. hansgrohe provides a voluntary five-year manufacturer’s guarantee and you can order spare parts from us online with 15 years of guaranteed availability. Our specialist trade partners, planners and architects all benefit from our expertise 24/7 – via our online support services and training courses.
Product quality – reliable, durable and first rate
Health is a top priority: hansgrohe products comply with the strictest drinking water specifications, have all important accreditations and are easy to install. But our standards are far higher than those that are legally required. As such, we prefer to manufacture key components ourselves and have our own spray and sound laboratory. Every product has to pass thousands of test cycles, load tests and quality assurance checks. When it comes to research, development and production, only the best is good enough.
Life is precious. So is our planet.
hansgrohe is passionate about saving water and energy. We develop products that enable amazing experiences of water while being conservative with their use of resources. After all, we don’t want our customers to have to choose between pleasure and sustainability. As the usage phase of taps and showers in domestic environments is by far the most CO2 intensive, we are integrating water and energy-saving technologies into all of our products that use water by 2030. Wherever possible, we use recycled materials, such as in the hansgrohe Planet Edition. Our products are also robust, durable and easy to repair. This highlights our commitment to a responsible approach.
Joining forces for success: how we support your work
Find things quickly in the online spare parts catalogue
AXOR and hansgrohe products offer outstanding quality and durability. But if something does ever go wrong as the years go by, you can find the right spare parts here – original AXOR and hansgrohe ones, of course. Whether for the latest or older models, our clearly structured online database features replacement parts for taps, showers, drains and more. As a bathroom specialist, you can quickly find all the parts you need for your customers.
